You need a high-speed Internet connection to use VoicePulse.
A conversation on your VoicePulse phone using the highest quality setting will require at least 90 Kbps of download and upload bandwidth. Please check with your ISP to make sure you meet this minimum requirement. If you are willing to use a compressed setting, you can use as little as 40 Kbps, but you may notice that the audio quality is not as good.

You need a router to use VoicePulse.
In most cases, you will want more than one device to use your Internet connection at the same time. For example, you may want to browse the web with your computer while still being able to use your VoicePulse phone. In order to do this, you will need a router. If you do not have a router already, you will have the option of purchasing one during the signup process.

You need a touch-tone phone to use VoicePulse.
Whether it's a standard phone or a fancy cordless multi-handset phone, it will work with VoicePulse. We do not recommend plugging a VoIP phone or a digital phone (usually found in offices not homes) into your device because it won't work! All you need is a regular touch-tone phone like the kind you use with your traditional phone service.