VoicePulse vs. Other Services
When we call VoicePulse an award-winning phone service, we mean it! VoicePulse is the only service to have earned awards from both PC WORLD and PC Magazine, as well as being the highest-rated service based on actual customer reviews.
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"Our verdict: Net phones vary considerably in price and performance, but the best--VoicePulse--offer near-landline dependability, as well as a host of advanced features (voice mail, call forwarding, and so on) for much less money."
PCWorld.com
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VoicePulse is the only provider to develop it's entire service in-house!
This means that we have the ability to create, enhance and troubleshoot every aspect of the VoicePulse phone service. If there's a feature you can think of chances are it'll be available on VoicePulse before our competitors. Complete control over our VoIP technology is why VoicePulse was rated #1 in PC Magazine. We were the first VoIP provider to give customers the Telemarketer Block feature and enhanced call block features with Call Filters. In addition, VoicePulse works with major hardware and software manufacturers such as Digium, Fonality, Linkys, and Cisco when developing new products, services and features.
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"We initially experienced tone-recognition problems with the VoicePulse service, but after the company worked to resolve those anomalies, VoicePulse achieved a perfect score."
PC Magazine test on detecting touch tones
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VoicePulse doesn't outsource customer service!
VoicePulse's customer service representatives are right down the hall from our engineers, not thousands of miles away like most of our competitors. In addition, the first person to pick up the phone will be able to help you with almost any issue you may be having whether it's installation, billing, configuration... anything! We don't believe in shuffling our users around in an endless maze of hold music. Our customer service team conducts a strict follow up procedure regarding all issues that is unmatched by any competitor.
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"I have to give VoicePulse a hand - having a rep call to make sure each ticket is resolved is great."
PBX-in-a-Flash forum
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VoicePulse offers a 30 day Money Back Guarantee*
When you order the VoicePulse Local Unlimited + 200 or America Unlimited calling plans, we are so confident you will love our home phone service and the money you will be saving that we guarantee it. If for some reason our home calling plans aren't right for you we'll refund your money, no questions asked. Does your triple play service do that for you?
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"I have been using VoicePulse for 4 years now. What can I say that hasn't been said prior? Everything I said good about VP still stands. Call quality is extremely good. Calling features are the best around…I'll be with VoicePulse for another 4 years and beyond. Thumbs up to VoicePulse and their staff."
DSLreports.com
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We listen to our customers!
Since we first began service in 2003 VoicePulse has implemented features, services and website changes based on customer suggestions. We believe there is no better source for ideas than our customers when looking to making improvements and enhancements to VoicePulse services.
- Additional Features such as advanced Call Filters for residential service and Failover for SIP PBX users
- Increased account center management including DID and channel controls
- Communication via our monthly Newsletter, Twitter and Facebook
- Referral Program where you and a friend can both earn credit to your VoicePulse accounts
- Reseller Program based on VoIP and PBX reseller feedback
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"I have definitely noticed that important calls get handled correctly, because VoicePulse includes
detailed call reporting. Overall my experience with VoicePulse has been excellent."
Customer Testimonial
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*Please visit the Money Back Guarantee page for complete details.